Legal
Privacy Policy
Last updated: This document is a general template and should be reviewed and edited to match your exact data practices.
This Privacy Policy explains how Marksora AI collects, uses, and protects information in connection with our Instagram DM Automation and Premium Poster Design services. This is a general template — please review and adapt it to your exact practices.
1. Information We Collect
We may collect contact details (name, email, phone/WhatsApp number), business information you provide for automation and design purposes, and message content exchanged through connected Instagram accounts.
2. Contact Information
Information such as your name, email address, and WhatsApp number is used to communicate with you about your account, deliverables, and billing.
3. Instagram-Related Information
Where DM automation is enabled, we process Instagram messages sent to and from your connected account in order to generate and send AI responses on your behalf.
4. How Information Is Used
Information is used to deliver and improve our services, respond to support requests, manage billing, and configure your AI automation and design work.
5. AI Processing
Business information and message content may be processed by AI systems to generate automated replies. We use this data solely to operate the service you have requested.
6. Third-Party Services
We rely on third-party platforms such as Instagram/Meta and AI service providers to deliver automation and communication features. These providers process data under their own privacy terms.
7. Data Security
We take reasonable measures to protect information from unauthorized access, alteration, or disclosure, though no method of transmission or storage is completely secure.
8. Data Retention
We retain information for as long as necessary to provide our services and meet legal or operational requirements, after which it is deleted or anonymized where appropriate.
9. User Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below, subject to applicable law.
10. Contact
For privacy-related questions, contact us via WhatsApp at +91 96110 63237 or email hello.marksora@gmail.com.