Terms & Conditions

Marksora AI provides two primary services: Instagram DM Automation, and Premium Poster Design for brands. Specific deliverables, scope, and timelines are agreed upon separately with each client.

This service uses AI to automatically respond to messages received on the client’s connected Instagram account, based on information provided by the client. Response accuracy depends on the quality and completeness of the business knowledge supplied.

This service includes the creation of promotional and social media creatives for the client’s brand. Design scope, number of creatives, and revision rounds are defined per the selected plan.

Clients are responsible for providing accurate business information, timely feedback, and any brand assets (logos, fonts, product images) required to deliver the service.

Clients confirm they have the rights to any content, images, or material they provide, and grant Marksora AI permission to use this material solely for delivering the agreed service.

Fees are due as per the agreed plan and billing cycle. Services may be paused if payment is not received within the agreed timeframe.

Plans are billed on a recurring monthly basis unless otherwise agreed. Subscriptions renew automatically until cancelled.

Clients may cancel their subscription at any time. Cancellation takes effect at the end of the current billing cycle unless otherwise stated.

Refunds, where applicable, are evaluated on a case-by-case basis and depend on work already completed or delivered at the time of the request.

A reasonable number of revisions is included per plan. Additional revision rounds beyond the agreed scope may be billed separately.

Our services rely on third-party platforms, including Instagram and Meta’s tools and APIs. We are not responsible for outages, policy changes, or restrictions imposed by these platforms.

Automation features depend on continued access to Instagram/Meta systems. Changes to Meta’s platform, policies, or API availability may affect service functionality outside our control.

AI-generated replies are produced automatically based on supplied business information and may occasionally be inaccurate or incomplete. Clients are encouraged to review automation settings regularly.

Marksora AI is not liable for indirect, incidental, or consequential damages arising from use of our services, including losses related to automated responses or platform downtime.

Final design deliverables become the property of the client upon full payment. Marksora AI retains the right to showcase completed work in its portfolio unless otherwise agreed in writing.

Where account access is required to deliver automation services, clients grant temporary, limited access solely for that purpose.

While we aim for consistent service availability, we do not guarantee uninterrupted operation, particularly where third-party platforms are involved.

Marksora AI may update, modify, or discontinue features of its services from time to time, with reasonable notice to active clients where possible.

For questions about these Terms, contact us via WhatsApp at +91 96110 63237 or email hello.marksora@gmail.com.